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Delivering Constructive criticism
Delivering Constructive Criticism
01 Introduction
02 When Should Feedback Occur
03 Preparing and Planning
04 Choosing a Time and Place
05 During the Session (I)
06 During the Session (II)
07 Setting Goals
08 Diffusing Anger or Negative Emotions
09 What Not to Do
10 After the Session (I)
11 After the Session (II)
12 Summary
06 During the Session (II)
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